Elmhurst Plumber

Quick and very good service

Michelle - Elmhurst, IL
35 days ago

Response from Jim Wagner Plumbing:

Thank you for the review, Michelle! Thanks for choosing Jim Wagner Plumbing, Inc. and we hope to see you again. Take care! Sincerely, Jim Wagner Plumbing, Inc.

Real Pros!

Alyce - Elmhurst, IL
130 days ago

This is the second time we have had to do major repairs to the aging plumbing infrastructure at my elderly mother’s home. Both of these jobs were very complex projects involving major excavations and lots of heavy equipment rigs. The projects were extremely well planned and executed and the professional crews a pleasure to work with. I highly recommend Jim Wagner Plumbing.

Response from Jim Wagner Plumbing:

Thank you for giving us a perfect rating and for recommending us to others needing our services. It is our pleasure to continue to serve you and get your problems resolved. I hope you have a great day. Take care! Sincerely, Jim Wagner Plumbing, Inc.

Terrible service

Customer - Elmhurst, IL
163 days ago

Everything was an upsell. Tried to sell us items we didn’t need, tried to sell us service we didn’t need, incorrectly installed a faucet and then told us we needed a $285 rodding of the pipes because something was clogging it. Also wanted to sell us some special drain cleaner for $45 I think it was. Nothing was clogging up pipe, he incorrectly installed the stopper in the sink and not enough water was draining. When I pointed that out he realized I had caught him. Also did not practice proper safety/sanitary measures. His phone was not working and he was trying to add up things so I was using the calculator on my phone, and when I asked him for the numbers to put in he grabbed my phone. I wanted to punch him. I had to drown my phone in purel which is not recommended but I couldn’t take the chance of catching what he might have. So incredibly unprofessional. After he left I fixed the stopper, took about 30 seconds and water is draining as fast as it possibly could. Nothing was wrong, he tried to sell us over $300 in unnecessary items. Also wanted to upsell us on expensive faucet, etc. Terrible experience. Will not use them again.

great service

Felix - Elmhurst, IL
238 days ago

Response from Jim Wagner Plumbing:

Thank you for the rating, Felix! Thanks for choosing Jim Wagner Plumbing, Inc. and we hope to see you again. Take care! Sincerely, Jim Wagner Plumbing, Inc.

Extremely broken faucet

Susan Warren - Elmhurst, IL
251 days ago

Our former plumber recently retired, and I didn't know what to do when my son informed me that the shower faucet was going off at full volume and would not turn off. Nothing we attempted helped, and so I called Jim Wagner and the receptionist told me she would reroute the nearest plumber and make us his next call. Nathaniel immediately got to work and was able to fix the problem and explain exactly what had happened. Very thankful!

Response from Jim Wagner Plumbing:

Thank you, Susan, for taking the time to recognize Nathaniel and all his hard work! I'll make sure to tell him how much you appreciated his above and beyond service. Thank you for choosing Jim Wagner Plumbing, Inc. and for sharing your feedback with us. Take care! Sincerely, Jim Wagner Plumbing, Inc.