Local Reviews
Absolutely Amazing Experience..
Heather - Lombard, IL 60148
Me and my husband had a drain problem with our basement plumbing in the house we had a different plumbing company out the day before that didn't fix the problem.. So the next day we called Jim Wagner Plumbing.. Joe came out and really listened to us and our description of the problem THOROUGHLY explained the problem in simple terms easy for even me to understand and also visually showed my husband how the ejector pump works and why we were having the problem. Gave us temporary solutions and long term solutions and really relieved us of stress instantly by just giving us honest answers and understanding of the situation without any pressure. I'm so so grateful I called them.
Response from Jim Wagner Plumbing:
Thank you so much, Heather! We appreciate the glowing review. We take pride in our technicians and we’re happy to hear your experience with us was enjoyable! Thank you for taking the time to leave a review, we hope to see you again. Take care! Sincerely, Jim Wagner Plumbing, Inc.
Great service especially on a Sunday
Leo - Aurora, IL 60506
Saturday afternoon main floor 2 toilets were not flushing. Called on Sunday am for service. Very prompt in responding and fixed the problem.
Response from Jim Wagner Plumbing:
Thank you for the review, Leol! Thanks for choosing Jim Wagner Plumbing, Inc. and we hope to see you again. Take care! Sincerely, Jim Wagner Plumbing, Inc.
Great service
Nick - Naperville, IL 60540
Joe was very prompt and very friendly He explained everything thoroughly
Response from Jim Wagner Plumbing:
Hi Nick! It's great to hear that Joe was able to help you out! Our team takes pride in providing exceptional customer service and a job well done. We appreciate your business and hope to work with you again soon! Take care. Sincerely, Jim Wagner Plumbing, Inc.
Great crew
Rich - Lombard, IL 60148
I was very impressed with all the members of the crew. Chris was our original contact and was the one that discovered our plumbing issue. He arranged for a crew to come out to repair a broken outdoor pipe. Crew arrived on time, introduced themselves, explained the process fully, showed me the damage and answered all my questions. After the repair they did a nice job of clean up. I mostly talked with Joe and Mike. Everyone acted very professionally, and they seemed to work together well.
Response from Jim Wagner Plumbing:
Thank you for your positive feedback about our service, Rich. We take pride in catering to our customer’s needs the best we can. Thank you for choosing Jim Wagner Plumbing, Inc., we really appreciate your business. Take care! Sincerely, Jim Wagner Plumbing, Inc.
Jason was the best. Knowledgeable and courteous. Let us know everything he was doing and why.
Dan - Westmont, IL 60559
Jason took care of us like he would’ve for a family member. Service was great!
Response from Jim Wagner Plumbing:
Hi Dan! It's great to hear that Jason was able to help you out! Our team takes pride in providing exceptional customer service and a job well done. We appreciate your business and hope to work with you again soon! Take care. Sincerely, Jim Wagner Plumbing, Inc.
More Testimonials From Happy Customers!
“Quick, tidy service. Would recommend to anyone.” – Janet M., Lisle
“Jim Came out and did an awesome job!” – Kimberly P., Naperville
“Ordered a new faucet on the website, installation went off without a hitch! The product and service was just as expected.” – Tim S., Naperville
“Great site guys! I got to shop within my budget without hidden costs. Upfront pricing…Excellent!” – Gina P. Plainfield
“Thanks for the great service. The price was exactly as expected and the job was done right.” – Gary J., Bollingbrook
“Saved tons of time ordering online! Great service!” – Heidi A., Winfield
“Bob was great! Very knowledgeable about water heaters, thorough and quick to remedy the problem. Thank you!” – Carl G., Wheaton
“It was great to know your prices are on the site. I wasted a lot of time trying to find out how much a replacement water heater cost. Thanks again.” – Kim L., Orland Park
“I really do like your up front price book. I had another plumber come out that quoted me a cheaper price over the phone and by time he was finished, the price was a lot higher than what you guys advertised. I really do like how you guys do business.” – Steve W., Naperville
