Local Reviews
Excellent Service!
Jim - Elmhurst, IL 60126
Joe was a true professional and exceeded our expectations. He was able to provide a detailed explanation of the issue, potential solutions, cost estimate and risks if not performed.
Response from Jim Wagner Plumbing:
Hi Jim! It's great to hear that Joe was able to help you out! Our team takes pride in providing exceptional customer service and a job well done. We appreciate your business and hope to work with you again soon! Take care. Sincerely, Jim Wagner Plumbing, Inc.
Very Happy
Becky - Plainfield, IL 60585
I've used Jim Wagner Plumbing for 3 jobs, and have been very happy each time. From when I call in to make appt to if there are any issues, they are fixed right away. I am able to always get an appt in a timely manner and charge for trip/diagnosis is just under $50 which to me seems fair. This time I needed the valve to my toilet replaced because it would not shut off. I discovered this when I went to turn it off because the water intake assembly was not working right causing my toilet to keep running ever so slowly. Anyway they had someone out here within hours of me calling on a wednesday morning. The first guy that came was Dan who was thorough and friendly. He also left everything clean and explained the repair and showed me how the old/new parts and how to turn off the new valve. That night I noticed the flex pipe that connected the water to the toilet had the extra looped away from the toilet and was in the way of a tight space where I like to put my little trash can. I sent a photo in thru email listed on their fb page and got a response quickly saying they agreed it would be better behind the toilet and that someone would call the next morning to set up an appt. Brittany called around 8am and they send Jason out no charge under warranty. Jason was able to move the loop without even removing anything. Checked for leaks and explained why they used the flex pipe to prevent breakage if toilet is moved a little. Anyway everything looks great now. Highly recommend JIm Wagner Plumbing. Very professional and friendly from start to finish.
Response from Jim Wagner Plumbing:
Thank you so much, Becky! We appreciate the glowing review. We take pride in our technicians and we’re happy to hear your experience with us was enjoyable! Thank you for taking the time to leave a review, we hope to see you again. Take care! Sincerely, Jim Wagner Plumbing, Inc.
Above and beyond!
Glenn - Naperville, IL 60563
Dan did an AWESOME job not only diagnosing the issue at hand, but also ensuring it was resolved all within the same visit. He and scheduling were able to arrive within two hours of being called, all for a non-emergent issue. Fantastic work!
Response from Jim Wagner Plumbing:
Hi Glenn! It's great to hear that Jason was able to help you out! Our team takes pride in providing exceptional customer service and a job well done. We appreciate your business and hope to work with you again soon! Take care. Sincerely, Jim Wagner Plumbing, Inc.
Excellent Service!
Jacob - Naperville, IL 60540
Jason was very polite and easy to talk to. Fixed my sink leak with no problems!
Response from Jim Wagner Plumbing:
Hi Jacob! It's great to hear that Jason was able to help you out! Our team takes pride in providing exceptional customer service and a job well done. We appreciate your business and hope to work with you again soon! Take care. Sincerely, Jim Wagner Plumbing, Inc.
Excellent service
Mary - Mokena, IL 60448
Response from Jim Wagner Plumbing:
Thank you for the rating, Mary! Thanks for choosing Jim Wagner Plumbing, Inc. and we hope to see you again. Take care! Sincerely, Jim Wagner Plumbing, Inc.
More Testimonials From Happy Customers!
“Quick, tidy service. Would recommend to anyone.” – Janet M., Lisle
“Jim Came out and did an awesome job!” – Kimberly P., Naperville
“Ordered a new faucet on the website, installation went off without a hitch! The product and service was just as expected.” – Tim S., Naperville
“Great site guys! I got to shop within my budget without hidden costs. Upfront pricing…Excellent!” – Gina P. Plainfield
“Thanks for the great service. The price was exactly as expected and the job was done right.” – Gary J., Bollingbrook
“Saved tons of time ordering online! Great service!” – Heidi A., Winfield
“Bob was great! Very knowledgeable about water heaters, thorough and quick to remedy the problem. Thank you!” – Carl G., Wheaton
“It was great to know your prices are on the site. I wasted a lot of time trying to find out how much a replacement water heater cost. Thanks again.” – Kim L., Orland Park
“I really do like your up front price book. I had another plumber come out that quoted me a cheaper price over the phone and by time he was finished, the price was a lot higher than what you guys advertised. I really do like how you guys do business.” – Steve W., Naperville
