How does your pricing work? Do you charge by the hour?
We use an upfront, flat-rate pricing model instead of hourly billing. Before any work begins, we explain the full cost and service details so you know exactly what to expect. Once you approve the price, that’s the price you pay.
What areas do you serve outside of Lombard?
While we are based in Lombard, IL, we serve many communities across the Chicago area, including Plainfield, Aurora, Downers Grove, Bolingbrook, Woodridge, Wheaton, Darien, and Lisle. If you’re unsure whether your home is within our service area, give us a call.
Are your plumbers licensed and insured?
Absolutely. Jim Wagner Plumbing, Inc. is a fully licensed and insured plumbing contractor (License #058-167743). We are a third-generation, family-owned company, and our technicians are highly trained professionals who prioritize safety and code compliance on every job.
Do you handle commercial plumbing or just residential?
We handle both residential and commercial plumbing. From routine home drain cleaning to larger commercial projects like pump installations and sewer replacements, our team is equipped to help.