We offer exciting opportunities right in your neighborhood. The career opportunities at our company can help you achieve higher levels of personal, financial and professional success.
An Experienced CSR/Dispatcher is needed for our Lombard, IL office. In this role you will be the liaison between our plumbers and our customers, distribute work orders and manage the daily routing of plumbers throughout the Dupage County and surrounding areas. Daily, you must interact with customers, relay all necessary job information to the plumbers, and assist in resolving customer service issues.
Duties will include:
- Answering multiple incoming phone lines
- Extensive customer interaction
- Schedule service calls via specialized dispatching program
- Data entry
- Dispatching experience is required
- Previous office experience
- Superior phone & customer service skills
- Ability to multi-task
- Knowledge of the Dupage County and surrounding areas a plus
- Works well with others
At Jim Wagner Plumbing, Inc., we believe the best investment we can make is in our employees. We also care about the health and welfare of our employees and their families. That is why we are proud of our extensive employee benefit portfolio including:
- Medical Insurance
- Prescription Drug Card
- Paid Vacation
- Paid Training
- Life Insurance
We conduct pre-employment drug screening and background check including criminal history.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.