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Steps to Picking the Right Plumber for You


Naperville PlumberMost people wait until they are in the middle of an emergency before they attempt to locate a reputable plumber. Waiting for a crisis to occur is a mistake. If your sewer is backing up or you have a colossal water leak, your instinct is to get it fixed as soon as possible. While the reaction is normal, it eliminates the time you need to pick the right plumber.

Instead of browsing the Internet or flipping through the yellow pages, ask people you trust for referrals. Family, friends and neighbors are always a good source of information. Plumbing supply outlets, contractors and real estate agents can often give you recommendations. No matter how highly recommended a professional is you still need to do your own investigation. Questions and research is a vital part of the process.

You can learn a lot by asking people and businesses simple questions. Find out if the plumber starts on the set date, are they courteous, are they respectful of the property, do they finish on time, was their estimate accurate and do they clean the premises when the job is completed. If the answer is yes, check their rating with the Better Business Bureau. If a plumber has been in business for several years, it is a good indication they have satisfied repeat customers.

Ask companies you plan to do business with for references and follow up by checking them out. There are important questions you need to ask the plumbing business directly. Make sure they have the proper licenses, permits and insurances. Find out if they provide written quotes that list parts, labor, start date, finish date, payment details and guarantees. Make sure they provide 24-hour emergency services.

Find out if you can pay by cash, check, credit or debit card. A detail that people often overlook is their relationship with the contractor. Open and honest communication is crucial to picking the right plumber. Otherwise, speculation and guesswork have the potential to cause serious problems due to miscommunication issues. Once you pick the right plumber, do yourself a favor and stay with them.

Are you looking for a residential plumber in the Naperville area? Call Jim Wagner Plumbing, Inc. today at (630) 577-9241 or (815) 609-1859!